Sales Support Agent, Cloud Solutions
Une région à découvrir
Eastern Townships (English)
Exigences et conditions
Here's what you need to have and master to get the job:
If you have at least half, you have a great chance to receive a call from us.
Driven by helping Customers;
Take pride in resolving issues within tight timelines;
Passionate about the Customer Experience and participating in delighting them at each contact;
A natural, personable and dedicated team player;
You communicate easily both orally and in writing in French and English.
If you have these skills, you will fit right in with us.
Communication skills – Why? Because you will be expected to explain and vulgarize concepts by adapting the style and content of your messages to your audience (whether it’s internal client, external clients or your teammates).
Organization and resourcefulness – Why? Because we don’t believe in micromanagement. You will need to figure out solutions on your own by using your skills, your knowledge and any relevant information you can get your hands on.
Problem-solving skills – Why? Because when you will face a problem, you will first analyze the information before identifying the possible causes. You will then explore and implement the most efficient and logical solutions.
Adaptability – Why? Because our industry evolves constantly. You will have to adjust your thinking and methods to better suit new or unplanned situations (whether it’s for your daily tasks or your work environment).
Analytical skills - Why? Because during the execution of the sales process, your role will lead you to raise different problems, analyze them, and propose creative solutions.