IT Operations Manager
Une région à découvrir
Eastern Townships (English)
Exigences et conditions
Here's what you need to have and master to get the job.
If you have at least half, you have a great chance to receive a call from us.
College diploma and/or university degree in computer sciences.
5-8 years’ experience in managing a technical team.
Strong planning and priority management skills.
Excellent incident management skills.
Very good understanding of ITIL service management framework.
Bilingualism (English/French) is essential.
Experience in the following will be considered an asset:
In-depth knowledge of MSFT Exchange and SharePoint systems.
In-depth knowledge of IT systems/network (Windows server, Linux, Security, Active Directory).
Good knowledge of virtualisation (Windows Hyper-V, VMware Hypervisor).
Good knowledge of ISO 27001 and SOC2 standards.
If you have these skills, you will fit right in with us.
Communication skills – Why? Because you will be expected to explain and vulgarize concepts by adapting the style and content of your messages to your audience (whether it’s internal clients, external clients or your teammates).
Organization and resourcefulness – Why? Because we don’t believe in micromanagement. You will need to figure out solutions on your own by using your skills, your knowledge and any relevant information you can get your hands on.
Problem-solving skills – Why? Because when you will face a problem, you will first analyze the information before identifying the possible causes. You will then explore and implement the most efficient and logical solutions.
Adaptability – Why? Because our industry evolves constantly. You will have to adjust your thinking and methods to better suit new or unplanned situations (whether it’s for your daily tasks or your working environment).