Technical Advisor III
Une région à découvrir
Exigences et conditions
Here's what you need to have and master to get the job.
If you have at least half, you have a great chance to receive a call from us.
1 to 3 years’ experience in a technical support and customer service role
Bilingualism (English/French), spoken and written
Certificate or College diploma in technology will be considered an asset
Excellent knowledge of Windows based applications
Knowledge of Microsoft Exchange and SharePoint
Any other certification in a computer-based field will be considered an asset
If you have these skills, you will fit right in with us.
Communication skills – Why? Because you will be expected to explain and vulgarize concepts by adapting the style and content of your messages to your audience (whether it’s internal client, external clients or your teammates).
Organization and resourcefulness – Why? Because we don’t believe in micromanagement. You will need to figure out solutions on your own by using your skills, your knowledge and any relevant information you can get your hands on.
Problem-solving skills – Why? Because when you will face a problem, you will first analyze the information before identifying the possible causes. You will then explore and implement the most efficient and logical solutions.
Adaptability – Why? Because our industry evolves constantly. You will have to adjust your thinking and methods to better suit new or unplanned situations (whether it’s for your daily tasks or your work environment).